Kontaktinformationen
Contact Information
Last updated: September 15, 2026
Thank you for visiting jngfc.shop.
If you have any questions about your order, products, shipping, delivery, returns, refunds, payments, or our services, please contact us using the information below.
Our customer service team is available to assist customers in Germany, Austria, and other supported destinations.
Company Information
Company Name: MARIANNE HVID HOLDING ApS
Company Registration Number (CVR): 36466782
Registered Address: Søndre Landevej 156, Klinting, 6400, Denmark
Email: support@jngfc.shop
Telephone: +45 20 45 45 37
Website: jngfc.shop
Customer Service
For questions regarding:
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Orders;
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Products;
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Shipping and delivery;
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Order tracking;
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Cash on Delivery (COD);
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Returns and refunds;
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Damaged, defective, or incorrect products;
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Cancellations; or
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General customer service,
please contact us at:
Email: support@jngfc.shop
Telephone: +45 20 45 45 37
When contacting us regarding an existing order, please include your order number whenever possible so that we can identify your order and assist you more efficiently.
Order and Delivery Support
If you have questions regarding an order that has already been placed, please provide:
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Your order number;
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Your name;
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The email address or telephone number associated with the order; and
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A brief description of your question or issue.
For shipping or delivery inquiries, please also provide any relevant tracking information if available.
Returns and Refunds
For return, withdrawal, or refund requests, please contact us before sending any products back:
We will provide the appropriate return instructions and, where applicable, the relevant return address.
Please do not automatically send returned products to our registered company address unless our customer service team has specifically confirmed that this address should be used for your return.
For complete information regarding withdrawals, returns, and refunds, please refer to our Return & Refund Policy.
Damaged, Defective, or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact:
Please include your order number and a description of the issue.
Where reasonably possible, photographs of the product and packaging may help us review and resolve the issue more efficiently.
Your mandatory statutory consumer rights remain unaffected.
Shipping Information
We currently offer free standard shipping for eligible orders to supported destinations, including Germany and Austria.
For complete information regarding order processing, estimated delivery times, tracking, and delivery procedures, please refer to our Shipping Policy.
Payment Information
We currently offer Cash on Delivery (COD) where this payment method is available for the applicable order and destination.
Only payment methods displayed during checkout are available for the applicable purchase.
For payment-related questions, please contact:
Business Correspondence
For formal business correspondence, you may contact:
MARIANNE HVID HOLDING ApS
Søndre Landevej 156, Klinting
6400, Denmark
CVR: 36466782
Email: support@jngfc.shop
Telephone: +45 20 45 45 37
Please note that this is our registered company address. It should not automatically be used as a product return address unless we specifically instruct you to send a return there.
Privacy Requests
For questions concerning personal data, privacy, or requests relating to your data protection rights, please contact:
For further information about how we collect and process personal data, please refer to our Privacy Policy.
Contact Us
If you need assistance, please contact us using the following details:
MARIANNE HVID HOLDING ApS
CVR: 36466782
Registered Address: Søndre Landevej 156, Klinting, 6400, Denmark
Email: support@jngfc.shop
Telephone: +45 20 45 45 37
Website: jngfc.shop
We aim to respond to customer inquiries as soon as reasonably possible.